Returns & Exchanges

At ViVANT, we stand by the quality of our premium electronics and offer a 30-day window for returns or exchanges on all items in original condition. If you are not completely satisfied with your purchase, our streamlined process ensures a quick resolution for your peace of mind.

1

Initiate Your Request

Log into your ViVANT account and visit the 'Order History' section to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.

2

Prepare the Package

Securely pack the device in its original manufacturer packaging, including all accessories, manuals, and cables to ensure a full refund.

3

Label and Ship

Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.

4

Inspection and Refund

Once our technicians verify the hardware's condition, your refund will be processed to your original payment method within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing